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1993-11-16
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DOCUMENT:Q102626 04-NOV-1993 [W_NT]
TITLE :Presents 1.4 Returns Error, SetTimer Fails
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
--------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
--------------------------------------------------------------
SYMPTOMS
========
Video presentations in Presents version 1.4 on a MIPS R4000 computer
return the message "Error in reading disk," the error code
047:000:000, and then fail completely.
During testing on RISC-based computers, error messages were received
consistently whenever a presentation was run. In one test, Presents
returned to its window after the first frame was displayed and
generated an error message stating that the video presentation could
not get a system timer and that it would have to be run manually.
CAUSE
=====
On RISC-based computers, the application destroys the full-screen
window used for presentations.
WORKAROUND
==========
If you switch to VGA graphics, you do not receive the error message.
The presentation is recorded in a much smaller VIDPRES.CPV file (168K
versus 1800K) and plays back correctly.
This was tested under Windows 3.1 and Windows NT configured for VGA on
x86-based computers. No error messages were generated.
RESOLUTION
==========
To prevent these errors, upgrade to Presents version 1.5.
Additional reference words: 3.10
KBCategory:
KBSubCategory: 16ap
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1993.